Shipping and Handling

Shipping policy

At Dream House, we are dedicated to ensuring the swift and efficient delivery of your cherished products, and your satisfaction is our topmost priority. Our global reach allows us to cater to a diverse clientele spread across the globe. However, due to the international nature of our warehouses, we'd like to provide you with some insights into our shipping process, which may help set realistic expectations for your delivery.

Processing Time: Once your payment is received, our dedicated team swings into action. We initiate order verification, tailor products as required, conduct rigorous quality checks, and carefully package your order. This meticulous process typically takes between 1 to 4 days, ensuring that your item is in perfect condition before it embarks on its journey to you.

Shipping Time: Shipping time refers to the duration it takes for your items to travel from our warehouse to your chosen destination. On average, this takes around 10-15 days. Please note that while we strive to meet these estimates, actual shipping times may vary depending on various factors.

Tracking Your Shipment: We understand the importance of staying informed about your order's progress. As soon as your order is dispatched, you'll receive a confirmation email containing a tracking number. This tracking number enables you to conveniently locate your product on our website at any time. While most of our shipping partners offer reliable tracking services, we acknowledge that there may be exceptions beyond our control.

Rest assured that we are committed to delivering your order as swiftly as possible, while maintaining the utmost quality and care throughout the process. Thank you for choosing Dream House, and we appreciate your understanding regarding our shipping and handling procedures. If you have any further questions or require assistance, please do not hesitate to contact our dedicated customer support team. Your satisfaction is our driving force.